GENERAL TERMS AND CONDITIONS

(B2C)

March 2021

Users

Terms of contract under the purchase agreements concluded on this page (drahtseilart.de) between me, who referred to below as “me” or “provider,”

Melike Kalelioğlu

Am Krähenberg 23

57368 Lennestadt

Email: Kontakt@drahtseilart.de

and the users of this platform, named as “customer” or “you”.

Scope

Only the aforementioned terms and conditions as amended at the time of the order apply to the business relationship between the provider and the customer. Different terms and conditions by the customer will not be recognised unless the provider expressly agrees to their validity in writing.

Conclusion of the contract

In the online shop customers can place items from the stock product range in their shopping cart by clicking on the corresponding button and also collect several items there or remove them from the shopping cart. The shopping cart can be viewed at any time.

By pressing the “Continue to Checkout” function, you will be forwarded to the checkout. Here you must now provide the information necessary for the processing of the invoice and delivery address, as well as the desired payment method (further Information can be found in the sections on payment, delivery and data protection).

By clicking on the “Buy Now” button, the customer makes a binding offer for a purchase agreement. You can check your order again beforehand.

You will receive a confirmation e-mail with the bill to your e-mail address.

A contract is not concluded until the provider sends the confirmation or bill to the customer. The Contract is concluded in German. (For my customers in the European Union I’ll try to offer an english translation. Please contact me for this service.)

Separate conditions apply to the purchase of custom-made products. Unless otherwise agreed and confirmed in writing, these must be found in the relevant section of the Terms and Conditions.

Payment

The following Means of Payment are available:

Paypal

Klarna

cash transfer/ bank transfer

Late payment

You must comply with your payment obligation immediately, but at the latest in a period of 7 days after the conclusion of the contract (receipt of the bill). If the payment has not been made 30 Days after the conclusion of the contract, the provider has the right to request the outstanding amount from the customer without prior notice, provided that this has been pointed out in the contract or invoice letter.

Default of Acceptance

A default of acceptance occurs if the buyer does not accept the consignment. In this case, the title passes to the customer, so he/she is liable for damage or loss of the goods. The provider can then, among other things, sue for acceptance of the goods or claim the additional costs incurred.

Ownership

The Goods remain property of the provider until the payment is completely received.

Delivery, Supply Restriction

At present, delivery is offered only within Germany and the European Union. You can contact me with a request for special arrangements. Delivery times are not a binding indication, but intended for rough orientation. Once the payment has been received, the goods will be sent to you as soon as possible. Delivery usually takes place within 7 Working days within Germany and within 21 days in EU.

Please notice: Under current circumstances delivery times may be longer, than expected!

Warranties

You have the right to receive faultless goods. If you identify a material defect in the goods you receive, you have the right to demand replacement or repair. The costs for this are taken by the provider, the Obligation of Supplementary performance must be fulfilled.

This Rule does not apply to signs of use or wear.

Liability

No liability can be accepted for the availability of the goods on offer, as well as for printing or translation errors.

The supplier assumes no liability for the use of the goods and any consequences arising, such as injuries of any kind, damage to clothing or other objects.

Privacy (see Privacy Statement)

Special Services, Custom-made Products

Custom-made products are not liable to the general terms and conditions. Inquieries are non-binding and free of charge. The provider will make an offer. Once the provider and the customer have agreed, 50% (if there hasn’t been a different agreement) of the estimated costs will have to be paid as partial payment/ deposit. The contract will be valid, as soon as the remittance is creditted to my account and I will begin to work on your order. The manufacturing time may be longer than the usual delivery times. I also offer frequent correspondance to guarantee that the item will satisfy your demands. The customer will receive an invoice, when the item is finished. The remaining amount has to be paid and as soon as is has been received, the order will be send.

Due to the high effort and the exact agreements between the customer and the provider, custom-made products are excluded from the right of withdrawal in advance. Allowing the withdrawal from the contract of sale is subject only to the supplier’s goodwill. In the event of cancellation, withdrawal from the purchase or other cancellation of an initiated order by the customer, the deposit paid will not be refunded. If the provider is unable to execute the order for indefinite reasons, there is no entitlement to receive the service from the customer. (See BGB § 312g)

Note: Custom-made products are a special service, more precise terms can be negotiated on a case-by-case basis.

Vouchers/ Coupons

Vouchers can be redeemed at the checkout on this website. A coupon code must be redeemed before the order process is completed. A subsequent credit is not possible.

For action vouchers: Each coupon code can be redeemed only once by a customer during the promotional period. Voucher codes cannot be combined. The value of the goods must at least correspond to the value of the voucher, any remaining balance will not be credited or refunded. Voucher credit is neither paid out nor payed interest on. If the goods purchased partially or in whole with a voucher are remarked, the voucher will not be refunded. The vouchers are transferable.

Gift vouchers: Not currently on Offer

Jurisdiction, Applicable Law

The law of the Federal Republic of Germany applies to the contracts concluded between The Supplier and The Customer. The Place of jurisdiction for all disputes Arising from a Business relationship with Purchasing Rings, legal Persons, persons of public Law or public-law Special Assets is the Seat of the Provider.

Salvatory Clause

Should individual Of the above provisions be or become invalid, the Validity of the remaining Provisions shall remain unaffected. In this Case, the Parties will agree on a sensible and appropriate Replacement Scheme. If this is not possible, the legal Requirements will apply, if any, instead of the invalid points. However, to The extent that this would constitute an unreasonable Hardship for a contracting party, the Contract as a whole becomes ineffective.

Further Information on the legal Basis can be found under the following Paragraphs of the German Civil Code (BGB): Section 356;  § 357;   § 312c-g